Nomiq Support
Contact us
Email nomiq.team@gmail.com — bug reports, feature requests, account problems, refund questions, anything. We answer within two business days.
To report objectionable content or an abusive user, email the same address with a screenshot or a link. We review reports and act on ones that breach our Terms of Use — normally within 24 hours.
What is Nomiq?
Nomiq saves the places you find. Paste a TikTok, Instagram or Google Maps link and Nomiq pulls out the restaurants, cafés and spots mentioned in it, pins them on the map, and keeps them in collections you can share with friends.
Common questions
A link didn't import — why?
Nomiq reads the caption, on-screen text and location tags of a post. If a video never names the place, there is nothing to extract. Private posts and deleted posts can't be read either. Tell us which link failed and we will look at it.
How do I pin a place on the map?
Tap and hold anywhere on the map. Nomiq looks up the real places at that spot and asks which collection to save it to.
How do I make a collection private, shared or public?
Open the collection, tap the settings icon, and pick the privacy level. Private is only you; shared is the friends you add; public is anyone with the link.
How do I delete my account?
Profile → Delete Account. This permanently removes your places, collections, notes, photos and profile. It cannot be undone, and it does not cancel an active subscription — cancel that in the App Store first.
Is my location tracked in the background?
No. Nomiq only uses your location while the app is open, to centre the map and find places near you.
Nomiq Premium
Free accounts get 5 link or map imports each calendar month and 5 shared or public collections. Premium removes both limits and unlocks the itinerary builder.
Prices
Monthly $2.99, or yearly $35.00. Both renew automatically until cancelled.
How do I cancel?
On your iPhone: Settings → your name → Subscriptions → Nomiq → Cancel Subscription. Premium stays active until the period you already paid for ends. Deleting the app does not cancel a subscription.
I paid but I'm still on the free plan.
Open the paywall and tap Restore Purchases. If that doesn't fix it, email us with the Apple receipt and we will sort it out.
Can I get a refund?
Refunds are handled by Apple, not by us — request one at reportaproblem.apple.com. Email us too and we will help however we can.